Here is a list of frequently asked questions and their answers.
Q1- Do you take request from members and how you charge them?
A- YES, I do take requests/ suggestions from member and non-member and list them to my to-do list. However, (as a human being with limited time to spend), among the long list, I hand-picked the one that I think is trending currently, have high resale value and useful to many other members to be released for each week.
And usually I don't charge for non-urgent project. Anyway, you got suggestions or something in your mind, just let me know.
Q2- I'm using Photoshop CC. Why do I keep getting error popups while rendering your Action scripts? What should I do?
One of reason on why series of error popup comes up is that user are using other than ENGLISH version of Photoshop.
Our Action mockups requires ENGLISH version of Photoshop to render successfully. If you have other than english language Photoshop version, there are several options :
For Photoshop CC user, changing language version is easy. You can temporary change your PS CC to English version - view below tutorial:
How to Change Language on Photoshop CC.
Alternative way on How to change your native language PS CC to English version:
For Other than Photoshop CC version- that is Photoshop CS6, CS5, CS4 or CS3 Photoshop user- temporary tweak your current native languange Photoshop and change it to English version :
Simply navigate to this directory: C:/Program Files/Adobe/Adobe Photoshop CS5.1/Locales/sv_SE/Support Files
The sv_SE folder is named such, in case your version is Swedish. Just find the similar named folder that looks like it should correspond with your language.
In the support files directory there will be a file named tw10428.dat
Make sure that Photoshop is closed, change the file extension to .bak instead of .dat, and then restart photoshop.
Your software will now be in English.
For more details and updates, visit adobe forum at:
Another OPTION- Install free version of different Photoshop version to your PC. Let say you have Swedish CS 5 version, you may consider to install 30-days free trial version of different version such as CS4 or CS3. Visit Adobe site for "old" Photoshop version free-trial at:
OR you can get the "latest" Photoshop CC version at:
Another reason why user get continous error while rendering Action -
-Turned OFF or deleted "Background Layer" that is rendered by the Starter Template Action step. The original Background Layer must be left as it is and turned ON before playing next Action step.
Q3- Will those awesome Action scripts work on GIMP or Photoshop Element?
A- No, (you may try but ) it won't works, buddy. That's the reason why we provide free action scripts at "Freebies" category. Do try before you buy!
You can DOWNLOAD Photoshop 30 Days Free Trial HERE -No Credit Card Required!
Q4- Can I use the Action mockup to show the rendered images on my clients website?
A- Yes, you absolutely can. The only restriction that I want to highlight here is, NOT to give, to share or to sell the action script(s) or PSD template(s) as it is, to anyone else -including your sister ;)
Q5- Why I'm still not getting my download link(s) after made a purchase?
A- There are a few possibilities that caused this; server side delay, under maintenance, sometimes happens. Anyway do contact us via our contact page if you don't received reply more than five minutes after purchase.
In case you've made an order via "Buy Separately" section at the bottom of any posts, the reply email will be sent to your Paypal registered primary email (Paypal ID) within 5 minutes.
I'm doing my best to provide best support and get back to you as fast as possible.
Q6- I love your works. Can I hire you for my personal project?
A- Not right now, my friend. I'll let you guys know when I'm ready.
Q7- I just need only one two of the Action mockup and I don't want to join as a premium member.
A- I've provided "Buy Separately" Add To Cart button at the bottom on many of the post pages for the purpose. Scroll down to see it. If it's missing, just let me know and I'll add one.